Social Responsibility


Consumers purchasing from leading flooring groups 3 brands, Top Carpets and Floors, Designer Blinds & Floors and Floor Trader now have an increased opportunity to help those in need, simply by making the right flooring choice. The company has extended its Reach For Recovery corporate social responsibility programme under the WE CARE banner to include non-profit organisations, Operation Smile South Africa and various national animal welfare programmes. Top Carpets and Floors have already enjoyed an eight-year partnership with the Reach For Recovery breast cancer awareness programme and look forward to the relationship with the other organisations in the mix.

The company will donate R10 / m2 to these three organizations for every room carpeted with Constantia carpets & Van Dyck carpets. The Constantia brand being available exclusively through Top Carpets and Floors, Designer Blinds & Floors & Floor Trader outlets nationwide.
Barry Hatch (CEO) of Top Carpets and Floors, said: “It has been inspiring to see the difference our consumers have been able to make to Reach for Recovery as it carries out its important work among those affected by breast cancer.”
“We are extremely pleased to be able to extend our reach by rolling out our We Care programme to vulnerable children and animals. These are certainly causes close not only to our customers’ hearts, but also to ours,” he added.
Reach for Recovery provides free, non-medical support and information to breast cancer patients and assists in the recovery process. Its trained volunteers are themselves cancer survivors. Our retail outlets nationally are used to distribute information for Reach for Recovery and to raise additional funds for their local chapters.

Operation Smile South Africa provides free surgeries to repair cleft lip, cleft palate and other facial deformities in children, while the animal support we will provide will involve all aspects of animal welfare from cats & dogs to rhino anti-poaching.


Need assurance that your flooring choice is not only best for you, but manufactured responsibly too? Then look no further than national flooring group Top Carpets and Floors and its commitment to fair trade principles.
As an industry first the national flooring group has pledged that selected flooring products are manufactured under fair labour conditions, in a safe and healthy working environment which is free of discrimination, and where the management has committed to respecting the rights and dignity of workers.
The manufacturers who have committed to support the fair trade principles will have stickers placed on their products so as to make the consumers aware of supporting those products when making a flooring purchase.
These fair trade principles complement Top Carpets and Floors existing five-star guarantee, which aims to give clients total peace of mind when dealing with any of more than 120 Top Carpets and Floors stores nationwide.

The five-star guarantee exclusive to Top Carpets and Floors includes:

1. a 10 Day Colour Replacement Guarantee, which allows clients to change the colour of their installed carpet if they’ve had a change of heart;
2. a R1 Million Installation Guarantee to cover any unmet promises and ensure 100% customer satisfaction;
3. the Best Price Guarantee that gives clients the most competitive price on flooring products;
4. the Healthguard Installation Guarantee, which offers total health protection by carefully removing the old carpet to prevent microbes and allergens becoming airborne,
debugging the bare floor using a high filtration vacuum cleaner and spraying with Bioguard Pro for long term removal of any latent microbes and allergens; and
5. a Professional Service Guarantee to ensure all stores comply with stringent standards of professionalism.


Top Carpets and Floors supports the South African branch of Reach for Recovery, a non-profit organization that provides practical and emotional support to breast cancer patients and their families, to enable them to make relevant personal decisions and to find the motivation for recovery with an optimal quality of life.
This remarkable organization provides patients with information and offers invaluable counseling and support, provided by volunteers who are also breast cancer survivors.
Reach for Recovery’s activities include regular meetings, prostheses, breast cancer education, and visits to patients in the hospital, before or after their surgery.